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Frequently Asked Questions about Institutional Subscriptions
- My institution has an online subscription to Obstetrics & Gynecology but I'm not able to see the full text of articles. I'm prompted for a username and password. Why is this happening?
When this happens our computer is not recognizing the IP address for your machine. One of three things cause this failure:
- Your institutional online subscription has not yet been activated or was activated for one workstation only.
- The person who "activated" the online subscription did not enter in all needed IP addresses for your institution.
- The person who "activated" the online subscription does not realize that some subnets of your institution are routed through a proxy server.
- The person who "activated" the online subscription did not enter in all needed IP addresses for your institution.
What should I do?
- Send us Feedback so we can begin to diagnose the problem.
- Let your librarian know you are having trouble.
- Your institutional online subscription has not yet been activated or was activated for one workstation only.
- My library subscribes to the print Obstetrics & Gynecology, and I can't get access to it online. Why?
Your institution may not have purchased an online subscription to Obstetrics & Gynecology. Ask your librarian to order an online subscription. Or your institution may not have yet activated its institutional online subscription to Obstetrics & Gynecology. Notify your library that you would like access to Obstetrics & Gynecology Online and encourage your librarian to activate the online subscription.
- Who from my institution can access Obstetrics & Gynecology Online?
A site license subscription allows any user connecting from an authorized computer on your institutional network access to Obstetrics & Gynecology Online.
- What is an Institution?
For the most part, an Institutional Subscription with a site license agreement authorizes use at a localized site. A "site" is an organizational unit and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site.
For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site.
- How will this work?
When someone attempts to use Obstetrics & Gynecology Online, our server checks to see if the requesting computer is within the list of internet IP address provided by a subscribing institution. If it is, the user will be able to use all those services enabled for institutional users. For institutional subscribers, no usernames or passwords are required, and there is currently no limit on the number of readers from your institution who may access Obstetrics & Gynecology Online simultaneously.
If users want to access Obstetrics & Gynecology Online from computers that are not part of your institutional network (e.g., through dial-in or telnet through a commercial Internet service provider), they can do so only through a member subscription or a non-member individual subscription.
- What subscription packages are available?
- Member Subscribers:
- Print subscriptions include online access to tables of contents, abstracts, full-text searching, full-text display, document delivery, PDFs, links to Medline and GenBank, future tables of contents. They have the advantage of password access to Obstetrics & Gynecology Online from any computer connected to the Internet. For information on becoming a member, contact the American College of Obstetricians and Gynecologists.
[Ordering Procedure] [ACOG Membership] - Individual (Non-Member) Subscribers:
- Print subscriptions include online access to tables of contents, abstracts, full-text searching, full-text display, document delivery, PDFs, links to Medline and GenBank, future tables of contents. They have the advantage of password access to Obstetrics & Gynecology Online from any computer connected to the Internet. For more information or to order, contact our Customer Service Department at:
Lippincott Williams & Wilkins
P.O. Box 1550
Hagerstown, MD 21741
Phone: 301-223-2300, outside the U.S. 800-638-3030
Fax: 301-223-2400
Email: orders{at}lww.com
[Ordering Procedure] [Order Subscription] [Renew Subscription] - Institutions:
- Print subscriptions include only the print journal and are available via:
Lippincott Williams & Wilkins
P.O. Box 1550
Hagerstown, MD 21741
Phone: 301-223-2300, outside the U.S. 800-638-3030
Fax: 301-223-2400
Email: orders{at}lww.com
Online subscriptions are available via Ovid Technologies and include access to tables of contents, abstracts, full-text searching, full-text display, document delivery, PDFs, links to Medline and GenBank, and future tables of contents. Access is limited to computers within a particular set of internet IP addresses. You may select access to the online journal through HighWire Press, Ovid, or both. For more information and to request pricing information, please contact the Regional Ovid Sales office closest to you.
[Ordering Procedure] [Order Print Subscription] [Renew Print Subscription] [Order Online Subscription]
- How can I tell if my institution has subscribed to Obstetrics & Gynecology Online?
If your institution has a subscription, you'll automatically have access to the tables of contents, abstracts, full-text searching, full-text display, PDFs, Medline and GenBank links, and future tables of contents. You'll also see a button at the top of the page confirming you're signed in as part of an institution.
If your institution has not subscribed, you can obtain access through a member subscription or a non-member individual subscription.
- Can my institution subscribe only to the online version?
Yes. Your institution may select access to the online journal through HighWire Press, Ovid, or both. For more information and to request pricing information, please contact Ovid Technologies.
- Will we still be able to get the paper version?
Yes, but your subscription price may change. Contact Lippincott Williams & Wilkins by phone: 301-223-2300 (outside the U.S., 800-638-3030), fax: 301-223-2400, email: orders{at}lww.com, or the Online Store.
- If our Obstetrics & Gynecology Online subscription expires and at some later date we reinstate our subscription, will we have access to all years of the electronic version?
Yes, when you buy a subscription to Obstetrics & Gynecology Online, you have access to all years of the database.
- How can I access Obstetrics & Gynecology Online if I do not have access through an institutional subscription?
You may purchase Obstetrics & Gynecology through a member subscription or a non-member individual subscription.
Still have questions?
- For further information, please contact:
Lippincott Williams & Wilkins
Lippincott Williams & Wilkins
P.O.Box 1550
Hagerstown, MD 21741
Phone: 301-223-2300, outside the U.S. 800-638-3030
Fax: 301-223-2400
www.lww.com/customerservice