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From the Department of Obstetrics and Gynecology, University of Louisville, Louisville, Kentucky
The office health care team is often concerned about the emotional aspects of infertility patient management. Is it adequately addressed? Patients often lack the proper means of ventilating their feelings and providing physicians with feedback regarding their frustrations in infertility treatment. A method of addressing the emotional aspects of infertility patient management using office personnel is described. Specifically, our office nurse conducts evening sessions allowing conversation, questions, voicing of complaints, and a vehicle for feedback from physicians to patients. A feeling of trust in the program and improved relationships with office personnel have resulted, as well as better patient-physician communication. This program can be incorporated easily into an infertility practice.
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